Last updated: September 16, 2026
OVERVIEW Welcome to Dalmans Auto Parts. The terms
“we”, “us” and “our” refer to Dalmans Auto Parts (Pty) Ltd, trading as
Dalmans Auto Parts. We operate this store and website, together with the
related information, content, features, tools, products and services
provided through it (the “Services”). The website uses WordPress and
WooCommerce to support its online-store functionality. These terms and
conditions, together with the policies referenced in them (the “Terms of
Service” or “Terms”), explain the rights and responsibilities that apply
when you use the Services. Please read these Terms carefully. They
include important information about orders, warranties, liability and
your legal rights. By visiting, interacting with or using the Services,
you agree to these Terms and our Privacy Policy. If you do not agree,
you should not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT By using the
Services, you confirm that you are at least 18 years old or otherwise
legally able to enter into a binding agreement. If you permit a minor
dependent to use the Services through a device or account you control,
you remain responsible for that use. You may be required to provide
information such as your email address, billing details, payment details
and shipping address. You confirm that the information you provide is
accurate, current and complete and that you are entitled to provide it.
You are responsible for protecting your account credentials and for
activity performed through your account. You may not sell, transfer,
assign or license your account to another person.
SECTION 2 – OUR PRODUCTS We take reasonable steps to
describe and display products accurately. Colours and appearance may
vary slightly because screens, devices and display settings differ.
Unless required by applicable law or expressly stated in a product
listing, we do not guarantee that a product’s appearance will be
identical to its on-screen representation or that it will meet
preferences not stated in the listing. Product descriptions may be
corrected or updated when necessary. We may discontinue products or
limit quantities by customer, location or jurisdiction, subject to
applicable law.
SECTION 3 – ORDERS Submitting an order is an offer
to purchase. Dalmans Auto Parts (Pty) Ltd may accept or decline an order
for legitimate reasons, including availability, payment verification,
suspected fraud or inaccurate order information. An order is accepted
when we confirm acceptance after payment has been successfully processed
or authorised. Please check your order before submitting it. If an order
is changed, declined or cancelled, we will attempt to contact you using
the email address, billing address or phone number supplied with the
order. Returns, exchanges and refunds are handled in accordance with our
Refund Policy and applicable law. Unless otherwise agreed, purchases are
intended for personal or household use and not for unauthorised
commercial resale or export.
SECTION 4 – PRICES AND BILLING Prices, discounts and
promotions may change without notice. The price charged is the price
displayed and confirmed when the order is placed, subject to correction
of genuine pricing errors. Taxes, delivery charges or other fees will be
shown where applicable before checkout is completed. Online prices may
differ from prices offered through other sales channels. Promotions may
have separate conditions. If promotional conditions conflict with these
Terms, the specific promotional conditions apply to that promotion. You
agree to provide accurate and complete purchase, payment and account
information and to update that information when required so that we can
complete transactions and contact you. You confirm that payment
information supplied by you is correct, that you are authorised to use
the selected payment method and that you are responsible for charges
validly incurred through your order.
SECTION 5 – SHIPPING AND DELIVERY Shipping and
delivery timeframes are estimates and may be affected by carrier delays,
public holidays, weather, address problems or events outside our
reasonable control. Current handling times, delivery estimates, shipping
methods and charges are stated in our Shipping Policy. Responsibility
for the products and risk of loss pass to you when the products are
delivered to you or a person authorised by you, except where applicable
law provides otherwise.
SECTION 6 – INTELLECTUAL PROPERTY The Services,
including trademarks, names, text, graphics, photographs, product
content, audio, video, website design and their selection and
arrangement, are owned by Dalmans Auto Parts (Pty) Ltd, its affiliates
or licensors and are protected by South African and applicable
international intellectual-property laws. You may use the Services for
personal, non-commercial purposes. You may not reproduce, distribute,
modify, republish, publicly display, transmit or commercially exploit
protected material from the Services without prior written permission,
except where permitted by law. Nothing in these Terms grants you a
licence to use intellectual property belonging to Dalmans Auto Parts
(Pty) Ltd or any third party. Third-party names, logos and marks remain
the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS The Services may provide
access to tools or features supplied by third parties. We may not
control or monitor those tools. Third-party tools may be provided “as
is” and “as available”, subject to the provider’s terms. To the extent
permitted by law, we are not responsible for losses caused solely by
your use of a third-party tool outside our control. You should review
the provider’s terms before using any optional tool. New features or
tools introduced through the Services will also be subject to these
Terms where applicable.
SECTION 8 – THIRD-PARTY LINKS The Services may
contain links, embedded features or materials supplied by third parties.
We do not control those external websites and do not guarantee their
content, accuracy, availability, privacy or security. If you visit a
third-party website, you do so subject to its own terms and policies.
Questions or complaints about third-party products or services should be
directed to the relevant provider.
SECTION 9 – WEBSITE PLATFORM AND SERVICE PROVIDERS
The website uses WordPress and WooCommerce and may rely on hosting,
payment, security, analytics, customer-support, fulfilment and shipping
providers. These providers support the operation of the Services but are
not the seller of products offered by Dalmans Auto Parts. All purchases
made through this store are transactions directly between you and
Dalmans Auto Parts (Pty) Ltd. Each third-party provider remains
responsible for its own services in accordance with its terms and
applicable law.
SECTION 10 – PRIVACY POLICY Personal information
collected through the Services is handled in accordance with our Privacy
Policy and applicable data-protection law. Some service providers may
process information to provide hosting, payment, security, analytics,
order fulfilment, delivery or customer-support functions. Please review
our Privacy Policy for information about the categories of data
collected, the purposes of processing, disclosures and your available
rights.
SECTION 11 – FEEDBACK If you submit reviews,
suggestions, ideas, proposals or other feedback (“Feedback”), you grant
us a worldwide, non-exclusive, royalty-free licence to use, reproduce,
adapt, publish, distribute and display that Feedback for operating,
evaluating, improving and promoting the Services, subject to applicable
law. You confirm that you own or are authorised to submit the Feedback,
that you have disclosed any relevant compensation or incentive and that
the Feedback complies with these Terms. We are not required to keep
Feedback confidential, pay compensation for it or respond to it unless
the law or a separate written agreement requires otherwise. We may
moderate or remove Feedback that is unlawful, abusive, misleading,
obscene, infringing or otherwise violates these Terms. You must not
submit Feedback that infringes another person’s intellectual-property,
privacy or other rights, contains unlawful material or malware, or
misrepresents its source. You remain responsible for the accuracy and
legality of your Feedback.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS The
Services may occasionally contain typographical errors, inaccuracies or
omissions relating to product descriptions, prices, promotions, shipping
charges, delivery estimates or availability. We may correct inaccurate
information and update the Services. If an error affects an order
already placed, we will handle the matter in accordance with applicable
law and notify you where required.
SECTION 13 – PROHIBITED USES You may use the
Services only for lawful purposes. You must not use them to break
applicable law, infringe intellectual-property or privacy rights, harass
or harm others, submit false or misleading information, distribute spam
or malicious code, impersonate another person, interfere with another
user’s access, or engage in conduct that may damage the Services or
expose others to liability. You must not bypass security or access
controls, scrape or extract data without permission, probe the Services
for vulnerabilities, introduce malware, collect personal information
unlawfully, or reproduce or resell any part of the Services without
authorisation. We may restrict, suspend or terminate access when we
reasonably believe these Terms have been violated.
SECTION 14 – AGENTS 14.1 This section applies when
software or a service acting autonomously or semi-autonomously on behalf
of a person or organisation (an “Agent”) accesses or interacts with the
Services. 14.2 An Agent must identify itself accurately and must not
access the Services after being instructed to stop. 14.3 We may use
reasonable technical measures to control whether and how Agents access
or interact with the Services. 14.4 An Agent must not conceal its
automated nature, imitate human behaviour to evade controls, bypass
CAPTCHAs or security measures, or provide false answers about whether an
interaction is automated. Automated requests must use an accurate
user-agent identifier where technically applicable.
SECTION 15 – TERMINATION We may suspend or terminate
access to the Services when reasonably necessary, including for a breach
of these Terms, fraud, security risk or unlawful conduct. You remain
responsible for valid amounts due before termination. Provisions that by
their nature should survive termination will continue to apply,
including Intellectual Property, Feedback, Disclaimer of Warranties,
Limitation of Liability, Indemnification, Severability, Governing Law
and Privacy Policy.
SECTION 16 – DISCLAIMER OF WARRANTIES Information
available through the Services is provided for general informational
purposes. While we take reasonable steps to maintain accurate
information, we do not guarantee that all information will always be
complete, current or error-free. Except for warranties and rights that
cannot lawfully be excluded, the Services and products are provided on
an “as is” and “as available” basis. We do not guarantee uninterrupted
or error-free access to the website. Nothing in these Terms limits any
mandatory warranty, remedy or consumer right available under applicable
law.
SECTION 17 – LIMITATION OF LIABILITY To the fullest
extent permitted by law, Dalmans Auto Parts (Pty) Ltd and its directors,
officers, employees, affiliates, agents, contractors, service providers
and licensors will not be liable for indirect, incidental, special,
punitive or consequential loss arising from use of the Services or
products, including loss of profit, revenue, savings or data. This
limitation does not apply where liability cannot legally be limited or
excluded, including liability arising from fraud, gross negligence,
wilful misconduct or mandatory consumer-protection obligations. Any
liability will be assessed in accordance with applicable law.
SECTION 18 – INDEMNIFICATION To the extent permitted
by law, you agree to indemnify and hold harmless Dalmans Auto Parts
(Pty) Ltd and its affiliates, directors, officers, employees, agents,
contractors, licensors and service providers against third-party claims,
losses or reasonable legal costs arising from your material breach of
these Terms, unlawful use of the Services or violation of another
person’s rights. We will provide reasonable notice of an indemnifiable
claim. You will reasonably cooperate in its defence. We will not settle
a claim in a way that imposes a non-monetary obligation on you without
your reasonable consent.
SECTION 19 – SEVERABILITY If any provision of these
Terms is found to be unlawful, invalid or unenforceable, that provision
will be enforced to the maximum extent permitted by law or severed where
necessary. The remaining provisions will continue in effect.
SECTION 20 – WAIVER; ENTIRE AGREEMENT Our failure to
enforce a provision of these Terms does not waive our right to enforce
it later. These Terms and the policies or operating rules referenced on
the website form the agreement between you and us concerning the
Services and replace earlier agreements or communications on the same
subject. Any ambiguity will be interpreted fairly and in accordance with
applicable law rather than automatically against either party.
SECTION 21 – ASSIGNMENT You may not assign or
transfer your rights or obligations under these Terms without our prior
written consent. We may assign or transfer our rights and obligations as
part of a lawful business transfer, restructuring or similar
transaction, subject to applicable law and any notice requirements.
SECTION 22 – GOVERNING LAW
These Terms and any separate agreement through which we provide the
Services are governed by the laws of the Republic of South Africa.
Disputes relating to these Terms or the Services are subject to the
jurisdiction of courts or other competent dispute-resolution bodies in
South Africa. Nothing in these Terms removes or limits mandatory rights
available to consumers under applicable South African
consumer-protection law.
SECTION 23 – HEADINGS The headings are included for
convenience and do not limit or otherwise affect the meaning of these
Terms.
SECTION 24 – CHANGES TO TERMS OF SERVICE The current
version of these Terms is available on this page. We may update these
Terms by posting a revised version on the website. Where required by
applicable law, we will provide notice of material changes and state
when they take effect. Continued use of the Services after an effective
date constitutes acceptance of the updated Terms, subject to any rights
provided by law.
SECTION 25 – CONTACT INFORMATION Questions about
these Terms should be sent to sales@dalmansautoparts.co.za.
Our contact information is provided below:
Dalmans Auto Parts (Pty) Ltd
Trading as: Dalmans Auto Parts
Address: Bravo St, Mitchells Plain, Cape Town, 7785,
South Africa
Phone: +27 76 731 8320
Email: sales@dalmansautoparts.co.za
Registration number: M2000017460
VAT number: ZA 4300211671
Customer Support Hours
Monday – Saturday: 8:30 AM–5:30 PM
Sunday: 9:00 AM–1:00 PM
Time Zone: (GMT+02:00) South Africa Standard Time
(Johannesburg)
Response Time: We respond within one business
day